However, many leaders view their function to be asking questions instead of dispensing answers. Continue reading Asking Questions – A Fundamental Leadership Skill
Category Archives: General Management
Storage is Evil
Storage is truly evil.
Stuff accumulates.
Clutter is like sand in the gears of life.
Here is what happens: Continue reading Storage is Evil
More Great Interview Questions
I ran across some great interview questions. These are meant for you, the employer, to ask the interviewee. Of course, it is a good idea to have ready answers if you are the interviewee. The interviewer may have read this post.
Tips for a Condo Association Board
Condo associations are known for disagreements over every little thing. Here is how you start to handle that:
A Real-life OODA Loop Example
OODA loops are an aspect of decision-making that is brain-dead simple but has wide-spread daily implications.
OODA stands for Observe, Orient, Decide, and Act. It’s called a loop because it is a recurring cycle.
The OODA loop was created by Col. John Boyd to describe the necessity for fighter pilots to execute the loop faster than the enemy. The slower one always dies.
Overcoming the Self-Bias Error
All of us have a strong tendency to evaluate our decisions in the way that is most favorable and least damaging to ourselves, based on the outcome.
My favorable outcome proves my wisdom and skill.
My unfavorable outcome is just bad luck.
However, when we evaluate other’s decisions and their results we say:
Their favorable outcome is just good luck
Their unfavorable outcome shows a lack of wisdom and skill.
Reflective Listening Responses
Reflective listening is one of the most important, if not the most important, skills you can develop. Here are some questions from God Space: Where Spiritual Conversations Happen Naturally:
Great Interview Questions
Vanessa Van Edwards has a great post on 10 behavioral interview questions.
They are:
- What is something you used to believe, but no longer believe?
- Who were the competitors at the last company you worked for and how did the company differentiate itself?
- Tell me about your best and worst days at work?
- If I called your current boss, what would they say about you?
- Are you working on anything exciting outside of work?
- You have two teleportation devices, where would you place them and why?
- Wait…Do you remember all of our names and what we talked about?
- If you didn’t have to work, why would you come into the office?
- Describe the last significant conflict you had at work and how you handled it>
- Is there something I should have asked and did not ask you?
Watch the video to find out why they are great and what answers you would like to hear.
How to Hold Mindful Conversations – Part 3
In two prior posts, here and here, we discussed ways to structure conversations, even everyday ad hoc conversations, to achieve your objectives. Every conversation is an opportunity to build relationships, to coordinate activities, to plan for the future, to sell your ideas, to get ideas, or to recap the past.
Today, we will discuss a method designed to start a conversation with nearly everyone, even strangers. It’s called the OSA method and it’s ripped from Marni Kinrys’ Wing Girl site. Continue reading How to Hold Mindful Conversations – Part 3
Understanding the 5 Types of Difficult People
“Be slow to attribute to malice or guile, that which can be explained by ignorance, incompetence, or muddling through.”
— My modification of from Heinlein’s Razor, stolen from Napoleon
Homeowner associations are unique among nonprofits.
In a homeowner association, everyone looks out for themselves. And they don’t hesitate to break the rules and complain about others breaking the rules.
Rule-breakers and complainers are difficult people, falling into one of five categories. Continue reading Understanding the 5 Types of Difficult People